2008

2008 WINNERs

Best Call Center with more than 250 seats

WINNER: YAPI KREDİ BANKASI


Sponsor

Best Call Center with 50 to 249 seats

WINNER: ARÇELİK

 

Best call center with maximum 49 seats

WINNER: PRONET



 

Best Call Centre Training Practice

WINNER: FİNANSBANK


Sponsor

 

Best Call Centre Environment

WINNER: ARÇELİK

 

Best Customer Experience

WINNER: GLOBAL BİLGİ

Sponsor

 

Best Use of Technology

WINNER: AKBANK

BEST RECOMMENDED:FİNANSBANK

 

Best Call Centre Improvement in Performance

WINNER: YAPI KREDİ BANKASI

BEST RECOMMENDED: VODAFONE

 

 

Best Call Center Agent of the Year

WINNER: VODAFONE / TÜLAY SEÇGİN

Sponsor

 

Best Employee Experience (Best Call Center to Work With)

WINNER: YAPI KREDİ BANKASI

 

 

Best New Call Center

WINNER: MASTER ÇAĞRI MERKEZİ

 

 

Most Creative Call Center Practice

WINNER: AKBANK

 

 

Best Call Center Technology Solution

WINNER: ITD

 

 

Special Jury Award: NGO Works at Call Center

WINNER: YAPI KREDİ BANKASI

Sponsor

 

 

Turkey’s First Outsource

WINNER: IKS